Privacy policy

Last updated: January 2, 2026

Cook & Keeper (a trading name of Pierre Francis Ltd) operates this website to provide you with a curated culinary content and recipe platform (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit the website, subscribe to our newsletters, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories:

  • Contact details: Name and email address (e.g., when you sign up for our recipe club or newsletter).
  • Account information: Username, password, and preferences (if you create a profile to save recipes).
  • Communications with us: Information you include when sending us a query or feedback.
  • Device information: Information about your device, browser, IP address, and time zone.
  • Usage information: How you navigate the site (e.g., which recipes you view or save).

Note: As we do not currently sell products directly through this site, we do not collect financial information, credit card numbers, or shipping addresses.

Personal Information Sources

We collect personal information:

  • Directly from you: When you subscribe, create an account, or contact us.
  • Automatically: Through cookies and pixels when you visit our site (e.g., Google Analytics).
  • From service providers: Such as our email marketing platforms or Shopify.

How We Use Your Personal Information

We use your information to:

  • Provide and Improve the Services: To deliver the recipes you request, remember your preferences, and maintain your account.
  • Marketing and Advertising: To send you newsletters, recipe updates, and promotional communications (you can opt-out at any time).
  • Security: To detect and prevent fraud or malicious activity on our site.
  • Communication: To respond to your comments or support inquiries.
  • Legal Compliance: To comply with applicable laws (e.g., GDPR).

How We Disclose Personal Information

We may share your information with:

  • Service Providers: Vendors who perform services on our behalf (e.g., Shopify for hosting, email marketing services, and data analytics).
  • Business Partners: To support our marketing efforts (e.g., advertising partners).
  • Legal Authorities: If required by law or to protect our rights.

Relationship with Shopify

Our website is hosted by Shopify. Shopify collects and processes personal information about your access to the Services. Information you submit may be transmitted to and shared with Shopify. To learn more, visit the Shopify Consumer Privacy Policy.

Third Party Websites

Our recipes may contain links to other websites (e.g., ingredient suppliers or partner brands). We are not responsible for the privacy practices of other sites.

Your Rights (GDPR & UK Data Protection)

Depending on where you live (including the UK and EEA), you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Delete: Request that we delete your personal information.
  • Correct: Update inaccurate information.
  • Withdraw Consent: Unsubscribe from our marketing emails at any time.

To exercise these rights, please contact us at the details below.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us.

Cook & Keeper
A trading name of Pierre Francis Ltd

Email: sales@pierrefrancis.co.uk
Address: 15 Burnet Lane, Broughton, Bierton, Aylesbury, HP22 7DD, United Kingdom

For the purpose of applicable data protection laws, Pierre Francis Ltd is the data controller of your personal information.